Beyond Renewals. Beyond Benefits.

Your year-roundbenefits communication platform.

More than software. LinQed Online is a branded, always-on communication system — built on strategy, automated across every channel, white-labeled to you, and proven with live ROI data. One platform that turns the benefits you already offer into better choices, lower costs, and proof of impact.

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Reach Equity™

✉

EmailDesk & office staff

Core channel

✆

Text / SMSDeskless & remote

High reach

◧

MS TeamsIn-flow nudges

In the flow

▮

Web app & portalDependents included

Always on

Illustrative channel-to-audience fit — not client open rates or deliverability data.

Employees make better choices — and companies achieve better outcomes — only when communication is clear, consistent, and accessible all year. LinQed Online is the system that makes that happen, powered by Touchpoints' service-first partnership from launch to measurable results.

What it does

One platform. Six ways it works for you.

Strategy-based communication

Built on proven engagement frameworks — not random blasts. We plan the year with you so the right message lands at the right time.

Automated multi-channel delivery

Text, email, MS Teams, portal & web app. Set once, runs all year — no one on your team ever has to hit "send."

White-labeled dashboard

Branded to you — your name and relationship front and center. Employees see one trusted destination, not a third-party tool.

Mobile-first & portal

Reach deskless workers and dependents anywhere — no firewall, no friction, on any device, anytime.

Real-time analytics

Prove engagement and ROI with live data the C-suite actually wants — moving from "we sent it" to "it changed behavior."

AI guidance In development

An agentic AI assistant — built on Claude and guard-railed to each client's own benefits data — is on the way to answer employee questions instantly.

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How it works

Begin with strategy. Run it all year.

Strategy

Begin with a strategy

A collaborative session to understand your population, goals, and gaps — then your 12-month COMS Blueprint, aligned to business priorities.

Centralize

Centralize communication

Unify messaging across email, text, MS Teams, and your branded portal — so no employee misses a critical update.

Engage

Educate & engage

Personalized, bite-sized content that improves understanding and drives participation in cost-saving programs.

Improve

Track & improve

Live analytics show what's working, prove ROI to leadership, and let us retune the plan in-flight — no rebuild required.

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Reach Equity™

Simplify communication. Amplify impact.

LinQed Online unifies every channel into one branded hub — so the right message reaches the right person at the right time, whether they're at a desk, on a shop floor, or at home with their family.

We call it Reach Equity™: text and email working together to reach every employee — including remote and deskless workers who have no corporate email — so no one gets left out of the message.

Deliver relevant, easy-to-understand content and education that drives action
Dependents included — not locked out like most intranets
Backed by Touchpoints' content library and proven strategy

Reach Equity™ is a trademark of Touchpoints.

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One message. Every channel.

Email Text / SMS MS Teams Web app & portal News feed

24→80%

wellness participation

10X

lower cost ER vs. UC

$3.27:$1

wellness ROI per $1

Live site and communication analytics — opens, logins, and the content employees actually engage with
Reach Equity™ insight — proof you're reaching everyone, including remote and deskless workers with no corporate email
Model ROI from your own data — upload utilization and claims data to project savings and prove impact to leadership

See the ROI in a demo

Prove it

Built to show outcomes, not just opens.

Most tools stop at opens and clicks. LinQed Online ties communication to the outcomes that move a plan — utilization, behavior change, and cost — and gives you the live dashboard to prove HR's impact to leadership.

One platform

Two ways to win — built for the people who run benefits, and the firms who advise them

For employers & HR

Proof of HR's impact

Turn your benefit spend into better choices, stronger engagement, lower avoidable costs, and proof of HR's impact — without adding more work to your team.

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For brokers & firms

Harder to replace at renewal

Put your name on a white-labeled, year-round benefits communication platform that helps you win accounts, create measurable value, and become harder to replace.

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