Touchpoints and LinQed Online turn confusing plans into clear, year-round employee benefits communication your people actually use — so utilization climbs, costs come down, and HR can finally prove its ROI.
A 20-minute walkthrough · built around your brand · a tailored ROI view
Trusted by organizations & advisors across the country
















You spend more on benefits than ever — but employees still miss what matters most.
So the benefits you already pay for go underused — and that's how good benefits become underused benefits: higher claims, lower engagement, more HR questions, weaker wellness participation, and less proof that HR is driving business value.
The fix isn't more benefits. It's better communication — all year long.
LinQed Online turns complex benefit programs into clear, branded, measurable communication — so employees understand what they have, know when to use it, and act before small problems become expensive ones.
Benefits people understand — and actually use — all year long.
A 12-month communication blueprint built around your population, goals, benefit offerings, and business priorities.
Reach people through email, text/SMS, Microsoft Teams, push notifications, news feeds, web app, and portal.
Your brand stays front and center. Employees see one trusted source — not another third-party vendor.
Employees, spouses, dependents, remote teams, and deskless workers reach benefit info anytime, anywhere.
We turn confusing benefits language into simple, useful messages people can actually understand.
Show leadership what employees engage with and how communication moves behavior, utilization, and ROI.
Touchpoints isn't just software — we're a strategy, communication, and execution partner, so real people make better decisions about their health, finances, and families.
Most platforms show opens and clicks. Touchpoints helps you prove what actually changed — and reaches every employee while doing it.
At one Tennessee school district, coordinated year-round communication lifted wellness participation from 24% to 80% — same plan, same budget, better communication.
See the case study & results
Most companies don't have a benefit problem — they have a reach problem. Reach Equity™ means every employee has a fair chance to receive, understand, and act on benefits information: office and remote, deskless and shift workers, spouses, dependents, managers, and new hires.
Reach Equity™ is a trademark of Touchpoints.
A 20-minute walkthrough · your branded example · a tailored ROI view
No added headcount. No scattered tools. No enrollment-only communication. One clear, branded, measurable system.
We learn your workforce, benefits, communication gaps, and business goals.
We create your 12-month blueprint and branded LinQed Online experience.
We automate your year-round messaging across every channel employees use.
We track engagement, review results, and adjust the strategy as your needs change.
Turn your benefit spend into better choices, stronger engagement, lower avoidable costs, and proof of HR's impact — without adding more work to your team.
Put your name on a white-labeled, year-round benefits communication platform that helps you win accounts, create measurable value, and become harder to replace.
"Partnering with Touchpoints completely changed how we engage our employees around benefits. Adoption rates are up, and leadership finally sees HR's true impact."
"Working with Touchpoints lets us bring a really impressive, unique solution to benefits communication for our clients."
"Working with the Touchpoints team has transformed our agency's reputation, positioning us as true consultative partners."
"Our clients love the Touchpoints technology. It's an easy-to-navigate benefit site where employees can view all their plan information in one place."
Straight answers to the questions we hear most about employee benefits communication.
Portals store information; LinQed Online communicates it. We deliver plain-language, branded benefits messages across email, text, Microsoft Teams, push, and a mobile web app all year long — then measure what employees actually open, understand, and act on.
Most programs go from discovery to live in a matter of weeks. We build your 12-month communication blueprint and branded experience, then automate year-round delivery — with no added headcount for your team.
Yes — that's the heart of our Reach Equity™ approach. We meet people on the channels they already use, so spouses, dependents, remote, and deskless workers get the same clear information as everyone at a desk.
Completely. LinQed Online is white-labeled. Employers get one trusted, on-brand source for benefits; brokers and advisory firms can deliver the entire platform under their own brand to win and keep clients.
We tie communication to the outcomes leadership cares about — utilization, preventive care, wellness participation, and avoidable costs — so HR can show real impact with data, not just opens and clicks.
Book a 20-minute demo and we'll show you a branded example and a tailored ROI view — or take the free 3-minute scorecard to see where your benefits communication stands today.
No pressure — see it in 20 minutes and decide for yourself.